About Us

"Making Your Image Our Business"

LeRoy in front of TMS logo

Leroy Owens, President

 Leroy Owens is the President and founder of Total Maintenance Solution. He started from the ground up in the janitorial field eventually establishing himself as the leader of a top janitorial franchise in the greater Cincinnati area.

With 25+ years of experience, Leroy has been involved in all aspects of the janitorial industry from operations, sales, management of staff, accounting, and client relations. Through his hard work he cultivated a dedicated client base that continues to grow.



University of Cincinnati


Community Leadership

Big Brothers & Big Sisters of Cincinnati, National Committee on Youth Mentoring, Relay for Life Ambassador, Children’s Miracle Network Sponsor

Lori behind desk

Lori Burns, Office Manager

Lori is the Office Manager for Total Maintenance Solution. She has many years of experience as an administrative specialist. Her superior customer service skills, extensive knowledge, and attention to detail help to keep everything running smoothly here at the TMS office. Lori is definitely an integral part of our team.

Melissa in front of TMS logo

Melissa Dorn, Supervisor

Melissa oversees the daily operations of TMS. She has over 20 years of experience in the janitorial business. She is responsible for training new staff, she performs quality control inspections of our client's facilities, and she manages the daily schedule for our employees. Melissa has thorough knowledge of the standard cleaning methods, equipment, occupational hazards, safety rules and regulations, and she does what it takes to make sure each client receives the quality service they deserve. 

Aubrey smiling for picture in red TMS shirt

Aubrey McClendon, Supervisor

We would like to introduce Aubrey McClendon. He is the new Supervisor for Total Maintenance Solution! He has 20+ years of experience managing the daily cleaning operations of several large commercial properties. His knowledge, work ethic, and positive personality make him the perfect fit here at TMS. Please take a moment and welcome Aubrey to the TMS family! 

Gerald smiling

Gerald Miller- Assistant Supervisor

Gerald has been a part of the TMS family for quite some time. He has recently been promoted to Assistant Supervisor. Gerald is very friendly, dependable, and genuinely strives to provide top notch services to every client. We here at TMS are proud to have Gerald on our team. 

Jacob sitting in chair

Jacob Eberhard, Floor Care Supervisor

Jake brings over 11 years of experience in the floor care industry. He has thorough knowledge of common practices, codes, standards, tools, terminology and safety precautions of floor care including truck mounted carpet cleaning, stripping and waxing, scrubbing and sealing. Jake provides leadership to all our floor care staff by providing direction to employees and ensuring the quality and completion of all floor work. Jake is also in charge of training new employees in proper floor care methods and procedures. We are lucky to have Jake on the TMS team!

Mary sitting at desk

Mary Hamilton, Inside Sales Specialist

We would like to introduce you to Mary Hamilton. Mary is the Inside Sales/Marketing Specialist for Total Maintenance Solution. She comes to us highly recommended and she has an excellent record of customer satisfaction. Welcome Mary and now let's make magic happen!

Richard shaking a man's hand

Richard Ruwan, Outside Sales Specialist

Rich is the Outside Sales Rep for the Total Maintenance Solution family. He comes to us with over 40 years of experience in sales and customer service. We are sure he will continue to do great things as part of the TMS family. Welcome Rich!