About Us

"Making Your Image Our Business"

LeRoy in front of TMS logo

Leroy Owens, President

 Leroy Owens is the President and founder of Total Maintenance Solution. He started from the ground up in the janitorial field eventually establishing himself as the leader of a top janitorial franchise in the greater Cincinnati area.

With 25+ years of experience, Leroy has been involved in all aspects of the janitorial industry from operations, sales, management of staff, accounting, and client relations. Through his hard work he cultivated a dedicated client base that continues to grow.



University of Cincinnati


Community Leadership

Big Brothers & Big Sisters of Cincinnati, National Committee on Youth Mentoring, Relay for Life Ambassador, Children’s Miracle Network Sponsor

Lori behind desk

Lori Burns, Office Manager

Lori is the Office Manager for Total Maintenance Solution. She has many years of experience as an administrative specialist. Her superior customer service skills, extensive knowledge, and attention to detail help to keep everything running smoothly here at the TMS office. Lori is definitely an integral part of our team.

Aubrey smiling for picture in red TMS shirt

Aubrey McClendon, Operations Supervisor

We would like to introduce Aubrey McClendon. He is the Operations Supervisor for Total Maintenance Solution. He has 20+ years of experience managing the daily cleaning operations of several large commercial properties. His knowledge, work ethic, and positive personality make him the perfect fit here at TMS. 

Woman smiling

Jennifer McGuire, Site Supervisor

We would like to introduce the newest addition to our Management Team, Jennifer McGuire. Jennifer is a Site Supervisor for TMS and she is doing a great job! She comes to us with several years of cleaning experience. Her positive attitude and attention to detail makes her the perfect addition to our TMS family. 

Kenneth Fagan

Kenneth Fagan, Team Lead

Kenny has been a part of our family here at TMS for a little over a year. He has just recently been promoted to Team Lead/Trainer. Kenny has multiple years of experience in the industry. That experience, along with his friendly personality, make him a great fit for our team. 


Gerald smiling

Gerald Miller- Floor Care Supervisor

Gerald has been a part of the TMS family for quite some time. He has recently been promoted to Floor Care Supervisor. Gerald is very friendly, dependable, and genuinely strives to provide top notch services to every client. We here at TMS are proud to have Gerald on our team. 

Jacob sitting in chair

Jacob Eberhard, Carpet Cleaning Supervisor

Jake brings over 11 years of experience in the floor care industry. He has thorough knowledge of common practices, codes, standards, tools, terminology and safety precautions of floor care including truck mounted carpet cleaning, stripping and waxing, scrubbing and sealing. Jake provides leadership to all our floor care staff by providing direction to employees and ensuring the quality and completion of all floor work. Jake is also in charge of training new employees in proper floor care methods and procedures. We are lucky to have Jake on the TMS team!

Mary sitting at desk

Mary Hamilton, Inside Sales Specialist

We would like to introduce you to Mary Hamilton. Mary is the Inside Sales/Marketing Specialist for Total Maintenance Solution. She comes to us highly recommended and she has an excellent record of customer satisfaction. Welcome Mary and now let's make magic happen!

Richard shaking a man's hand

Richard Ruwan, Outside Sales Specialist

Rich is the Outside Sales Rep for the Total Maintenance Solution family. He comes to us with over 40 years of experience in sales and customer service. We are sure he will continue to do great things as part of the TMS family. Welcome Rich!